About Us:
With over 36 years' experience, Glad Group is positioned as a leader in the delivery of integrated property services across Australia.
The Role
We're seeking a highly capable Senior HR Advisor based in Melbourne, reporting into our People & Culture leadership team in Sydney. This role is ideal for someone who is confident working autonomously while remaining strongly connected to the national HR team.
The role combines day-to-day advisory with managing complex ER matters. You'll provide practical advice to managers on performance, conduct, and development, while also leading investigations, grievances, and conciliations. You'll support HR peers through coaching and guidance, contribute to people insights and workforce discussions, and assist with risk and compliance activities where required.
This is a key role bridging day-to-day advisory and ER responsibilities, while covering people insights and contributing to long-term workforce planning.
You will also support the Risk & Compliance team through site visits, risk assessments and on-the-ground risk and compliance investigations helping to identify trends and practical improvement opportunities including injury prevention strategies in line with local injury trends and experiences.
Role Objective
* Provide practical, people-focused advice to managers on performance, conduct, and development
* Provide advice within the People & Culture sphere to meet operational business needs
* Offer peer coaching and support to HR Advisors and HR Administration on People & Culture related matters including case handling
* Lead and manage complex ER matters and related investigations, disciplinary processes and terminations
* Lead and manage conciliations and conferences (e.g. unfair dismissals, general protections, bullying, and harassment orders)
* Work with People & Culture and operational leaders to surface trends and shape long-term solutions
* Represent the business in interactions with unions, employment tribunals and other external bodies
* Lead and manage People & Culture projects such as but not limited to policy reviews and leadership ER training
* Lead rollout of and ensuring ongoing operational adherence to the ER framework
* Assist in developing and supporting a structured performance management system to drive high-performance teams
* Undertake site risk assessments and risk and compliance investigations
About You
* Bachelor's degree in HR, Employment Relations, Law, or related field
* Minimum 6+ years' experience in Senior HR/ER roles in a large, fast-paced complex environment
* Strong legal and commercial acumen in ER/IR and advanced knowledge in ER/IR legislation and frameworks
* Demonstrated success in handling conciliations, workplace investigations, grievances, and terminations
* Strong advisory skills, with the ability to provide practical, people-focused guidance
* Sound understanding of risk and compliance with a willingness to support site-based risk and compliance activities
* Proven ability to build effective relationships with multiple stakeholders
* Strong communication and influencing skills, both written and verbal
* High resilience and discretion in managing sensitive matters
* Ability to balance empathy with accountability in decision-making
Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Glad accessible for all people, including targeted programs for Aboriginal and Torres Strait Islanders.
We strongly encourage applications from Indigenous Australians.