Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.
Perfectly situated in Circular Quay, our hotel offers luxurious one‑ and two‑bedroom apartments with stunning vistas of the Sydney Harbour Bridge. We pride ourselves on a unique blend of short‑term hotel accommodations and long‑term residential options, providing diverse experiences for our guests.
Our food & beverage offerings, including the renowned Q Dining and the vibrant Hacienda Bar and Lounge, set the stage for unforgettable culinary experiences.
With exceptional meeting and event facilities that cater to everything from corporate functions to breathtaking weddings against a harbour backdrop, working with us means being part of something truly special.
Purpose
As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.
The Role
* Casual loading on all hourly rates Base rate of $25.85. With Loadings: Monday – Friday $32.31ph, Saturday $38.78ph, Sunday $45.24ph and Public Holidays $64.63ph
* Adult wages for all team members 16 years and above
* Supportive and fun team
Primary Responsibilities
* Create a welcoming and friendly atmosphere where every moment becomes a memory and every experience a story.
* When challenges arise, transform obstacles into opportunities, showcasing problem‑solving abilities and unwavering positivity.
* Elevate dining experiences with personalised food and beverage suggestions within outlets and events.
* Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving more.
* Proactively source information to increase product knowledge.
* Confidently communicate with guests and colleagues for seamless teamwork.
* Take pride in your space, setting up and packing service areas meticulously.
Skills And Experience
* Proven track record in customer service within the hospitality sector.
* Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued).
* Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required.
* Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory.
* Passion for engaging with patrons and collaborating within a team of diverse professionals.
Accor Benefits
* ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide
* Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you.
* Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on your worldwide stays.
* Learn Your Way – Support your career development with access to Accor's industry‑leading training platforms, Accor Academy and Typsy.
* Build Your Network – With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
* Worldwide Opportunities – We are a world‑leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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