OverviewBoral – Concrete Contact Centre, Newcastle, New South Wales, Australia.Position: Customer Solutions Agent (Permanent Full-Time) based in our Concrete Contact Centre at Kooragang.
You'll work Monday to Friday (9am–5pm) with Saturday overtime on rotation.Join to apply for the Customer Service Agent role at Boral.What You'll Be DoingReceive and process customer orders quickly and accurately (full training provided)Learn about our plant production and truck network capabilitiesTrack deliveries and update customers using our vehicle tracking systemsBuild robust, professional relationships with customers and internal teamsWhat We're Looking ForReliable team players who enjoy working in-office, 5 days a weekCustomer-focused problem solvers with strong communication skillsAbility to manage competing priorities in a busy environmentComputer literacy and eagerness to learnWhat's On OfferRecognition and rewards for your contribution to business successGenuine career development opportunities into sales or wider customer service rolesA supportive, fun team culture with regular team lunches and incentivesAbout UsAt Boral Concrete, we operate more than 200 sites across Australia.
Our people and products help build iconic projects like Western Sydney International Airport, Crown Sydney, and NorthConnex.
We are driven by our values – Safety, Teamwork, Ambition, Accountability, and Respect – and we're proud of our strong foundation as one of Australia's leading construction materials businesses.Boral is an equal opportunity employer, committed to building a diverse and inclusive workplace where everyone can thrive.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesConstruction
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📌 Customer Service Agent
🏢 Boral
📍 Newcastle