Discover Glenray: Enriching Lives, Empowering Community
At Glenray, our roots run deep within the Bathurst and Lithgow community. As a not‑for‑profit organization, we have a legacy of compassion and service. Our commitment extends to enhancing the lives of individuals with disabilities.
What we can offer you:
* Training: Our in‑house Learning and Development Department ensures you're equipped with hands‑on training, setting you up for success from day one.
* Professional Development: Through enriching professional development avenues like secondments and cross‑training, you'll have the chance to continually evolve and expand your skill set.
* Salary Packaging: Our salary packaging opens doors to financial advantages, maximizing your earnings like never before.
* Employee Assistance Program: With our Employee Assistance Program, you and your immediate family can access the support you need, nurturing holistic well‑being.
* Fulfilling Role: By joining Glenray, you're making a difference in the lives of individuals living with disabilities.
We seek a dedicated Accommodation Manager to join our passionate NDIS Services Team. Reporting to the NDIS Support Services Manager, this role will provide strong guidance, support and leadership to our Team Leaders.
Key Responsibilities in this role may include:
* Prepare, monitor and review SIL quoting. Review and design SIL rosters (ROC) in line with SIL funding and in consultation with participants and families ensuring consideration of participants' needs.
* Lead, support and manage Team Leaders and develop an empowering culture among staff that is open to change and supports continuous quality improvement.
* Oversee the delivery of high‑quality integrated services that meet the needs of residents, their carers and families, whilst meeting safety requirements.
* Work collaboratively with the Intake team to ensure compatibility with current residents. Facilitate a smooth transition for new participants including the development and review of transition plans, planning and coordinating required supports and training.
* Manage the Team Leaders to ensure that all documentation and plans relating to participants are developed, implemented and maintained, ensuring the highest level of confidentiality is upheld.
* Manage Team Leaders to maintain an accurate and comprehensive record management system that meets compliance and audit standards.
* Manage the leave requests, timesheets and rosters for Team Leaders.
* Provide guidance, support and mentorship to Team Leaders in managing staff.
* Assist Team Leaders and the NDIS Support Services Manager with documentation for reportable incidents.
* Auditing our Glenray Group homes to ensure strict compliance.
* Participate in rotational "on‑call" duties that ensure effective service delivery outside of normal business hours.
* Respectfully and professionally communicate and engage with residents, families, carers and staff.
Are You Our Ideal Candidate?
* Strong skills and proven experience in staff management
* Experience in and knowledge of ROC and NDIS funding
* Working knowledge of the NDIS Quality & Safeguards Commission, specifically the framework principles, Practice Standards and Code of Conduct
* Ability to work Monday - Friday and a rotating on‑call roster
* Relevant qualifications (Certificate III in Disability Support) - preferred
* Excellent verbal and written communication skills
* Experience in the use of Windows package including Excel and Word
* A current Drivers Licence, NDIS WC and WWCC
Note: Our commitment to safety extends to vaccinations and relevant certifications. Be prepared with your COVID‑19 vaccination, up‑to‑date First Aid Certificate, NDIS Worker Check, and Working with Children Check.
Ready to embark on a transformative journey? Explore more about us at and seize the opportunity to be a beacon of care and support in the lives of those who need it most.
Embrace an Empowering Culture:
At Glenray, we've crafted a culture that's more than just a workplace – it's a community. Guided by our core values, we stand together as a team where support is unwavering.
If you're interested in more information about us, please visit our website:
Our core organisational values are:
* Positivity: We seek the positive in a challenging world
* Connection: We focus on people first and nurture meaningful relationships
* Integrity: We will do the right thing, hold ourselves accountable and honour our commitments
* Commitment: We go above and beyond to do the very best
* Respect: We are inclusive and treat people with dignity, honesty and empathy
This role is full-time Monday - Friday and will require working on an "on-call" rotating roster.
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Your application will include the following questions:
* Do you have full working rights in Australia?
* What is your current COVID-19 vaccination status?
* What type(s) of shifts are you available to work?
* What is the notice period for your current employment?
* What relevant skills and experience would you bring to this role?
* Please detail your minimum salary expectations (including super).
Orange, Blue Mountains & Central West NSW
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