Play a key role in supporting student success at Brisbane School of Distance Education. The Senior Enrolment Officer role requires someone who is a team player, dependable, has good communication and is open to change. Working collaboratively with staff, students and families, you will help ensure a seamless enrolment experience and contribute to the delivery of exceptional educational services.
Responsibilities
* Coordinate the activities of the student enrolment team, including the school receptionist, fostering a culture of teamwork, quality, efficiency and continuous improvement ensuring continuity of service and a client focused approach.
* Monitor and evaluate procedures and processes to efficiently and accurately enrol students into the school.
* Provide advice to the Team Leader, Business Manager, Head of School Performance and Engagement and Executive Principal, staff and other key stakeholders including interpretation of legislation, policy and procedures with a view to establishing requirements and resolution of specific matters.
* Provide advice to management, staff and other key stakeholders on business practices, processes and procedures relating to student enrolments.
Skills and Experience
* Customer service
* Communication
* Reception
* Working in teams
* MS Office suite
* Confident and clear communication – written and oral
Benefits
Weekend overtime work may be available particularly during peak season.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Occupational group: Education & Training
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