Job Description - Front Office All Rounder (HOT0C918)
Job Description
Front Office All Rounder (HOT0C918)
Work Locations
Hilton Surfers Paradise6 Orchid Avenue Surfers Paradise ****
Before you get started...Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members
Why you'll love working for Hilton
Access to the world's best Team Member Travel Program with highly discounted rates
Discounts of up to *****% on products and services in participating Hilton outlets
Comprehensive training and support for your new role
Access to Hilton University training, offering more than **** learning programs
Extensive range of career development opportunities
What will you be doing?
A Front Office All Rounder truly influences the first impressions of our Guests and are responsible for performing the following tasks;
Welcoming and fulfilling the check-in process for Guests and group arrivals
Completing the check-out process for departing guests using the hotel systems
Providing support in concierge, managing guest's luggage and showing guests to their rooms
Managing effectively and efficiently guest requests
Maximizing sales revenues through up selling and marketing programs
What are we looking for?
Calm, efficient, and organized with great attention to detail
Excellent personal presentation and communication skills
Ability to multi-task while maintaining a positive attitude when working with a Guest
Computer literate and able to navigate through Company systems
Travel the world and grow your career with Hilton
Job
Guest Services, Operations, and Front Office
#J-*****-Ljbffr