Job Description
As a manager or Senior Manager in our Strategy team, you will develop innovative strategies to improve customer outcomes, business performance and to lead our clients through their digital and/or business transformations. You are a strategy and/or management consultant from a leading consulting firm with strong expertise in customer strategy, experience and management consulting. You have a genuine interest in how digital innovation can drive and enable strategy. You have experience working with complex Australian financial institutions, understand the competitive dynamics and regulatory context (e.g. KYC, AML) for financial services, and are obsessed with digitally enabled customer experiences. You also have exposure to core macro methodologies such as Service Design and Scaled Agile constructs.
Here at Publicis Sapient, you will work on a broad range of projects including the development of customer strategies, digital strategies, growth strategy, transformation strategy, cost compression, operating model design, market sizing, benchmarking, scenario modeling, business case development, capability maturity assessment, roadmap design, and more.
Qualifications
* 6 - 10 years relevant experience in strategy & transformation, with broad experience across digital strategy, customer strategy and experience, and/or management consulting.
* Has prior experience as a consultant in a leading consulting or strategy practice.
* Experience working with complex Australian financial institutions and strong familiarity with market dynamics, regulatory requirements (e.g. KYC, AML).
* Experience working across business units of a banking institution (e.g., personal banking, corporate and institutional banking) or insurance corporation.
* Has a point of view on the role of digital and AI in meeting changing customer expectations and delivering bottom line efficiencies, and the associated impact to our clients’ operating model.
* Has experience independently leading advisory projects and delivering to tight timeframes, within scope and budget, and managing expectations of senior project stakeholders including up to C-level.
* Has exemplary problem‑solving skills and works with a team to break a problem into its component parts for root cause analysis.
* Designs the structure and content for client workshops and can play a leadership role in workshop delivery.
* Takes ownership of deliverable design and is an effective team leader, able to delegate tasks and oversee the quality of output.
* Builds trusting professional relationships with stakeholders at varying degrees of seniority and manages expectations and scope creep effectively to ensure client satisfaction.
* Is highly resilient in unpredictable circumstances, cool under pressure, and able to think on their feet to answer questions.
* Understands the sales cycle with proven experience in leading the development of proposals, including approach design, leading on‑sell discussions, and supporting the identification of new sales opportunities.
* Excellent written, verbal, numerical and presentation skills.
* An expert collaborator and mentor that brings out the best in others.
Additional Information
* An inclusive workplace that promotes diversity and collaboration.
* Access to ongoing learning and development opportunities.
* Competitive compensation and benefits package.
* Flexibility to support work‑life balance.
* Generous paid leave and holidays.
* Wellness program and employee assistance.
EEO Statement
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard to race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com.
Company Description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start‑up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem‑solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
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