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The Opportunity: Are you a dynamic leader passionate about delivering exceptional care? We’re looking for a Centre Coordinator to oversee our Day Programs, ensuring smooth daily operations and high standards of client care. The role will include direct support with consumers. This is a full-time role based at East Lake Macquarie Dementia Service (Belmont).
Why Work for Us?
Newcastle Anglican places people at the centre of our work. As a faith-based organisation, we offer great benefits:
* Generous salary packaging benefits
* Up to 40% discount on school enrolment fees at any of our 4 Newcastle Anglican schools
* Discounted private health insurance through Medibank
* A culture promoting diversity, cultural competence, and shared values
* Access to over 300+ gyms with the Fitness Passport Program
* Free annual flu vaccinations
* Free access to our corporate Employee Assistance Program
* 14 weeks paid parental leave or 3 weeks paid partner leave
* Flexible working arrangements—talk to us about your needs!
Key Responsibilities
1. Manage the daily operations of Day Programs, ensuring compliance with regulatory standards.
2. Collaborate with management to oversee and manage the Day Program budget effectively.
3. Serve as a liaison for consumers, carers, staff, and managers regarding CHSP/HCP Home Care matters.
4. Organise and participate in meetings related to Day Program Services.
5. Achieve program performance goals through effective planning and time management.
6. Develop efficient staff and transport rosters within set timeframes and budget.
7. Maintain My Aged Care records for referrals and consumer services.
8. Contribute to ongoing development and innovation in response to aged care reforms.
9. Support the Day Program team actively on the floor and oversee administrative tasks related to service provision.
10. Ensure quality client care standards and assist in continuous improvement efforts.
11. Report and manage incidents or compliance risks promptly.
Leadership & Client Service
* Provide exemplary leadership, fostering a culture of excellence in care.
* Manage employee performance, provide regular feedback, and conduct performance reviews.
* Coach and mentor staff to optimise resource management.
* Maintain staffing levels and ensure all employees are appropriately trained and qualified.
* Collaborate with the Community Aged Care team for seamless care delivery.
* Uphold the dignity and rights of clients, ensuring their needs and expectations are met.
Minimum Requirements
* Cert III or IV in Aged Care, Certificate IV in Business, Leadership, Management, or equivalent, or previous experience in a similar lead position within aged care is desirable.
* Strong experience in team leadership.
* Experience in the Health, Aged Care, or Dementia sector or a demonstrated understanding of these sectors.
* Experience in client assessment, care planning, and documentation.
* Understanding of Aged Care Standards.
* Experience working in a flexible, multi-skilled team environment with advanced interpersonal, communication, customer service, and networking skills.
* Current Driver's License, First Aid certificate, NDIS Worker Screening Check, willingness to complete a national criminal history check, and a pre-employment medical assessment.
Who We Are
Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the Hunter and Central Coast regions. We offer a Christian presence through our parishes, schools, Anglican Care, and Samaritans. Our vision is for people to flourish because of what we do, inspired by Jesus' way. We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications. For more information, visit or email the talent team at. Please note applications will be reviewed after the festive break, with the office reopening on 6th January 2025. We appreciate your patience and understanding. You must have the right to live and work in Australia. No third-party applications, please.
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