ADSSI Limited has provided home and community services for over 35 years. Spanning across four locations in the Hunter and the Central Coast, we're a big organisation loaded with career opportunities, ranging from entry-level and traineeships to corporate and executive roles.
Together, our brands (Adssi In-home Support, Beresfield Community Care, Dungog & District Neighbourcare and Maitland Community Care Services) are an award-winning workplace. We deliver in-home aged and disability care services, including household help, personal care, respite, shopping, allied therapies, nursing, transport, social and community access, home modifications and maintenance.
Through our programs and a dedicated team of staff and volunteers, we support thousands of Australians to remain living safely and independently in their home and the local community.
About the Role
The Veterans' Home Care (VHC) Program plays a vital role in supporting eligible veterans to maintain their independence and quality of life at home. Through practical assistance, we help ensure Veterans and War Widows continue to live safely and comfortably within their communities.
ADSSI proudly delivers this program through a dedicated team of independent assessors, who conduct assessments over the phone to understand each client's unique needs and recommend appropriate in-home services.
We're currently seeking a Senior Assessor to join our high-performing team in a role that combines strategic oversight, team leadership, and meaningful client impact. This is an exciting opportunity for an experienced professional to take the next step in their leadership career, while contributing to the wellbeing of those who've served our country.
In this role, you will
* Provide leadership, guidance, and day-to-day management of a small, experienced team of assessors in our Tuggerah office
* Liaise with our team of DVA approved Service Providers
* Use your experience as a health professional to approve and allocate Care Plans
* Ensure key performance indicators (KPIs) and program objectives are met at individual, team, and service levels
* Work with the existing team of Senior Assessors to ensure the team and workload are supported
* Play an instrumental role in continuous improvement across the program
This is a full-time fixed-term 6-month contract with a strong potential for ongoing, permanent employment. It's ideal for a motivated, personable, and capable leader who is passionate about supporting veterans and building team capability in a purpose-driven environment
About You
To thrive in this role, you'll be a degree qualified health professional with a strong foundation in aged care and a natural aptitude for leadership
You will have:
* A degree in nursing or allied health (e.g. social work, physiotherapy, occupational therapy), or equivalent, with significant sector experience
* Proven leadership experience, including team supervision, performance management, and staff development
* Strong problem-solving and decision-making skills, with a focus on continuous improvement
* A client-first mindset with a passion for delivering high-quality, person-centred care
* Experience working to and achieving KPI targets, managing competing demands, and meeting deadlines
* Excellent interpersonal and communication skills with the ability to build trust and rapport with staff, clients, and stakeholders
* A solution-focused approach with integrity, professionalism, and a strong ethical compass
* Confidence in handling complaints with a calm, resolution-focused manner
* Commitment to workplace safety, staff wellbeing, and upholding ADSSI's core values
* Advanced time management skills and the ability to work both independently and as part of a team
Why work with ADSSI?
* Guaranteed hours.
* Competitive hourly rate
* Eligible for $15,900 not-for-profit salary packaging plus a $2,600 meal entertainment card annually.
* Continuous learning and development opportunities to build a personalised career pathway.
* Employees are also provided with a mobile phone, a uniform, PPE, access to flexible working conditions, an Employee Assistance Program (EAP) and a paid ADSSI day each year.
* 2023 X-Ref Best Workplace Award
We are situated on Darkinjung, Wonnarua, Awabakal and Gringai lands and acknowledge the Traditional custodians of this land. We pay our respects to the Elders, past, present, and future, and recognise their continuing connection and contribution to this land
As part of the application process, you will undergo a comprehensive pre-employment screening.
ADSSI strongly encourages all employees to stay current with COVID-19 vaccinations as recommended by the Australian Technical Advisory Group on Immunisation (ATAGI), the Commonwealth Department of Health and Aged Care, or NSW Health.
We are committed to creating inclusive and diverse workplaces