Responsibilities:Provide a seamless end-to-end customer experience by advising on appropriate products and services.Act as a brand ambassador for HSBC within the branch, liaising directly with customers.Introduce, promote, and assist customers with digital banking solutions to meet their needs.Contribute to fulfilling customers' needs by offering personal banking products and services with a customer-centric approach.Manage customer feedback and inquiries effectively.Participate in ongoing training and development programs.
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