Job Overview
We are seeking an experienced Operations Support Professional to provide comprehensive administration services, manage frontline reception and telephone operations, and contribute to the development of effective administrative systems.
About the Role:
* Provide high-quality administration support to ensure efficient day-to-day operations
* Manage reception and telephone services to deliver exceptional customer experiences
* Contribute to the maintenance and improvement of administrative systems and processes
* Supervise the day-to-day activities of a branch location
* Collaborate with a dynamic team to achieve business objectives
Key Responsibilities
1. Administration Support: Provide timely and accurate administrative services to support the smooth operation of the business
2. Frontline Reception and Telephone Services: Manage incoming calls and inquiries, respond to customer requests, and resolve issues promptly
3. Administrative Systems: Contribute to the design, implementation, and maintenance of effective administrative systems and processes
4. Branch Supervision: Oversee the day-to-day activities of a branch location, ensuring compliance with company policies and procedures
5. Team Collaboration: Work collaboratively with colleagues to achieve business objectives and deliver results
Required Skills and Qualifications
* Excellent communication, organizational, and problem-solving skills
* Proven experience in administration, preferably in a supervisory role
* A valid driver's license is essential; a forklift license would be beneficial