Strata Manager Job Description
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We are seeking a dedicated and customer-focused Strata Manager to join our team. This role is integral to delivering professional strata management services to our clients.
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The successful candidate will have excellent problem-solving skills, be proficient in Microsoft Office, and have experience working with CRM/Document management systems. Knowledge of property management, strata/body corporate, or real estate is beneficial but not essential.
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This role involves coordinating service delivery, engaging with committee members, maintaining documents, and preparing meeting records. The ideal candidate will be able to build strong relationships, thrive in a dynamic environment, and see challenges as opportunities for growth.
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About the Role:
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* Coordinate service delivery with repairs & maintenance, levies, meetings, compliance, and insurance.
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* Engage with committee members by email or phone to provide information or handle situations related to their community.
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* Maintain documents and records related to the community within a document management system.
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* Prepare and update meeting records and documents such as minutes and agendas using a digital document transaction system.
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What We Offer:
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As a valued member of our team, you can expect a dynamic and supportive work environment, opportunities for career growth, and the chance to make a real impact on our customers' lives.
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Our company values diversity and encourages a speak-up culture where employees bring their whole selves to work. We offer a competitive compensation package and opportunities for professional development.
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If you're passionate about delivering exceptional service and building strong relationships, we encourage you to apply for this exciting opportunity.
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Key Requirements:
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* Customer-centric approach and excellent communication skills.
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* Proficiency in Microsoft Office and experience with CRM/Document management systems.
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* Ability to work in a dynamic environment and see challenges as opportunities for growth.
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* Knowledge of property management, strata/body corporate, or real estate is beneficial but not essential.
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How to Apply:
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If you're ready to take your career to the next level and join a leading organization in the industry, please submit your application via the link below.
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At PICA Group, we value diversity and encourage all qualified applicants to apply.