Compnow are a national privately owned technology company. We're committed to being more than just an IT provider. We're a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we're here to make that happen. Whether you need a simple software update, a complex network architecture restructure, or an ongoing procurement partner – we have the expertise, experience, and passion to deliver the best IT solutions for you.
Job Description
Why Compnow?
Every Voice Counts – When you join our team, your skills and ideas will be welcomed.
Be Remarkable – Your contribution is key to our success. You don't stop growing, neither do we.
Do What's Right – We make a point of keeping our skills current and increasing our impact.
Create Connections – Your manager acts as a mentor to help guide you and your career.
Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.
Perks and benefits:
* Employee discounts on IT equipment and hundreds of well-known brands
* Training programs designed for you
* Long term career pathways
* Adidas AdiCentre family and friend's discount
What you'll do?
We are looking for some casual Service Desk Technicians to assist with a Windows upgrade project in Melbourne. This is a 3-month engagement with an option to extend and involves converting 6,000 devices from Windows 10 to 11 across 700 sites.
* Provide hands-on technical support.
* Troubleshoot technical issues related to software, hardware, and network connectivity.
* Collaborate with the wider IT team to ensure smooth transition and minimal disruption to end users.
* Maintain accurate records of completed upgrades and any technical issues encountered.
* Ensure all work is completed in line with project timelines and quality standards.
What you'll bring?
* Previous experience in a Service Desk Technician or similar position.
* Experience withupgrading Windows and working with Intune workflows.
* Strong written and verbal communication skills
* Solid troubleshooting skills and attention to detail
* Ability to work in a fast paced, team-based environment.
What else do you need to apply?
* Travel on-site to our client's site in Melbourne.
* Must be an Australian resident available to work full time without restrictions
Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.
We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don't meet every single requirement? Don't count yourself out just yet – you may be exactly the person we are looking for and encourage your application.
All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.
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