Description
Would you like to join a developing team of physical security professionals and conduct security operations in Amazon Web Services (AWS) spaces? The AWS Physical Security Operations Centre (PSOC) is looking for a motivated individual to work as an AWS Incident Response Team (IRT) Analyst. As an AWS IRT Analyst, you will employ physical security strategies and procedures in accordance with service level agreements concerning AWS security processes. You will work within the AWS PSOC while responding to physical security events affecting or threatening AWS physical infrastructure, associates, operations, and assets region wide. Daily responsibilities include physical access control administration, monitoring physical access control systems, monitoring a contracted guard force, report writing, intelligence gathering and distributing program wide notifications when necessary. You will also manage internal and external email and phone communications, triage trouble tickets, handle incoming queries, and provide technical support to internal stakeholders. The successful candidate should have a proven record of accomplishment of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment while multi‐tasking. The candidate will also be able to follow PSOC tasks, procedures, and utilise discretion when dealing with sensitive information. Most importantly the candidate will possess the appetite and inclination to continually identify ways to improve and raise the bar for security. We are seeking motivated team members with a willingness to learn and experience in physical security operations covering areas such as security operations centres, security dispatch centres, military or law enforcement. The IRT Analyst is a core element of the AWS PSOC, so if you would like to be part of a bar‐raising physical security team, join us!
Key job responsibilities
* Develop SOP
* Physical access control administration
* Monitoring Physical Security Systems
* Monitoring a Contracted Guard Force
* Incident response
* Intelligence gathering and distributing program wide notifications when necessary
* Manage internal and external email and phone communications
* Triage trouble tickets
* Handle incoming queries
* Provide support to internal stakeholders
Hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www.agsva.gov.au/applicants/eligibility-and-suitability)
Basic Qualifications
* Experience in physical security best practices including application of physical security systems, investigation techniques, management of contract security guards and incident management
* Experience communicating clearly and concisely with leadership, stakeholders, and cross‐functional teams
* 3+ years experience in Physical Security Operation Centre monitoring and response
Preferred Qualifications
* Experience with physical security control and surveillance systems
* Certificate III in Security Operations or equivalent
Acknowledgement Of Country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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