For this vacancy, we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.
About The Role
We are seeking an enthusiastic and motivated Administration officer to join our Stirling office. Working with a national administration team to support business functions. This is a full time position working Monday – Friday.
Your Duties
* Managing Incoming telephone enquiries and passing on messages as required.
* Managing bookings and rescheduling for NDIS services.
* Allocating new referrals to appropriate clinicians based on experience, location and skill set.
* Organising interpreter / AUSLAN services as required.
* Ownership of site presentation, cleanliness and events preparation.
* Completing site audits as required.
* Listening and taking appropriate action from voicemail requests
* Reviewing and forwarding Faxes as required
* Creating and updating electronic records for existing clients
* Assisting with reporting as required
* Other additional administration duties as required
Role Requirements
* Administration and/or reception experience (desired, but not essential)
* Previous Health knowledge (desired, but not essential)
* Care about providing exceptional customer service
* Communicate effectively and appropriately
* Take pride in your work and focus on excellent quality
* Willingness to learn
* Data entry skills
* Exceptional attention to detail, organisational and time management skills
* Ability to monitor personal workload and manage own time
* Ability to work effectively as part of a team
* Willing to undergo a National Police Check
* Hold a or be willing to obtain Working with Children or Vulnerable Person check
We Also Provide
* Equipment and resources including a laptop, mobile phone, complete workstation setup and access to an extensive range of online assessments, subscriptions, templates and tools.
* Multi-disciplinary team approach working with Behaviour Support Practitioners, Psychologists, Occupational Therapists, Speech Pathologists, Physiotherapists, and Exercise Physiologists.
* Intensive induction program, run by our supportive Strategy and Performance team, to ensure that you are the best that you can be.
* Opportunities for career progression and advancement due to our priority to promote from within first.
* Strong and positive reputation within our industry, so you can work for a provider that you can be proud of.
Please '
Click Apply'
for this role and attach your Resume and Covering Letter.
The ORS Group is a multicultural, diverse, supportive and flexible employer, specifically encouraging applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBQT+ and people with disabilities for positions within our company.