Motel ManagerBrarbuttar Pty Ltd t/a Albury Georgian Motel and Suites599 Young St, Albury NSW 2640, AustraliaPermanent, Full-timeSalary - $75,000-$85,000Albury Georgian Motel & Suites features spacious air-conditioned apartments and family suites.
We are looking for a competent Motel manager to join our team.Job ResponsibilitiesDirecting and overseeing various crucial operations within the organization, which include reservation coordination, reception, services, room service and housekeeping operations.Assessing customer satisfaction and complaints to consistently improve the quality of service.Providing support to guests by offering local tourism information and assisting in organizing tours and transportation arrangements.Supervising, guiding, and overseeing the daily operations of the front desk staff and housekeeping department to attain profitability, enhance guest satisfaction, and optimize efficiency.
Ensuring adherence to company standards and guaranteeing 100% guest contentment.Ensuring the company's compliance with occupational health and safety regulations to promote a safe and hazard-free workplace.Supervising diverse facets of the facility, including security measures, maintenance, and enhancement of the overall property grounds.Overseeing daily motel operations to guarantee quality, uphold standards, and meet guest expectations consistently.Individually addressing any issues, a guest may encounter during their stay and trying to consistently deliver the highest level of service.Collaborating closely with the housekeeping department to ensure the optimal availability of rooms/suites and to meet all incoming guest's requirements.Adhering to loss prevention policies and procedures, and taking responsibility for reporting, documenting, and communicating all accidents within the motel in accordance with Workplace Health and Safety standards.Exerting authoritative oversight of accounting processes and procurement initiatives.Reconcile daily payments to ensure that the amount collected matches the records.
Investigate and resolve any discrepancies promptly.Skills, qualifications and Experience RequiredStrong leadership, effective communication, excellent customer service, business acumen, and problem-solving abilitiesAt least 1 year of relevant work experience required for this roleAQF Associate Degree, Advanced Diploma or DiplomaExpected salary: $75,000 - $85,000 per year