About the Role
As the Receptionist, you will play a vital role in supporting patients and their families by providing a welcoming first point of contact. You will manage enquiries, schedule appointments, process payments, and provide diary management support to our team of Psychologists. We are looking for someone to work 1 day per week to begin with plus leave coverage, and some Saturdays.
Your key responsibilities will include:
* Managing patient and family enquiries (in person and over the phone).
* Scheduling bookings and processing appointment payments.
* Diary management for a team of Psychologists.
* Maintaining a professional and welcoming office environment.
What You’ll Bring
To succeed in this role, you’ll bring strong administrative skills, professionalism, and the ability to create a positive first impression.
You will also have:
* Previous experience in a receptionist or administrative role.
* Experience working within healthcare or medical industries (highly regarded).
* Proficiency in Microsoft Office.
* High attention to detail.
* Exceptional time management and organisational skills.
* Excellent customer service and communication skills, both in person and over the phone.
This position is ideal for someone seeking a dynamic role with the opportunity to make a meaningful difference through excellent customer service and administrative support.
Remuneration
$34.74 + superannuation based on experience level and qualifications, exclusive of penalties or allowances. (HPSS. Support Services Level 3 - Casual hourly rate)
About Us
We are owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
What’s in it for you?
* Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
* Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
* Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
* Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
* Please note casual employees may not be eligible for all benefits.
Requirements
* Must provide or complete a National Police Check conducted within the previous 12 months
* According to the role, Ramsay may require a proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
All applications must include a cover letter and CV.
For enquiries, please contact Emma Benn via
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at