Job Overview:
The Laboratory Support Specialist will provide critical administrative support to the laboratory team, ensuring seamless day-to-day operations.
* Routine receipting and processing of specimens; including operation and maintenance of analyzers
* Pre and post-analytical specimen handling
* Identification and prioritization of urgent specimens
* Filing and storage of specimens and data entry
* Assisting scientists in the lab as required
* Continuous learning of processing requirements for different types of samples for various tests
* Staying up-to-date with processing updates
* Responding to results, sample requirements, and general queries
* Identifying and resolving problems at the pre-analytic stage
Key Qualifications:
* Specimen processing and data entry experience
* Excellent customer service and communication skills
* The ability to cope and thrive in a busy environment
* Ability to work with minimal supervision and work as a team
* Understanding the importance of following procedures accurately
* A willingness to adhere to departmental and organizational policies and procedures
* Previous laboratory experience and exposure to medical terminology would be desirable but not essential
* Certificate III in Laboratory Techniques or Pathology Collection is desirable