The Mechanical Specialist is responsible for providing specialist customer support, mechanical expertise and technical assistance for Hofmann Engineering products, with a primary focus on draglines, electric rope shovels, fixed plant gearing and large industrial gearboxes. The role ensures optimal performance, reliability and maintainability of these assets by delivering high-quality technical advice, conducting failure analysis, implementing product improvements and providing on-site support to customers and internal stakeholders. A key aspect of the position is actively promoting Hofmann Engineering products, capabilities and technical solutions, fostering strong customer relationships and identifying opportunities to enhance product performance and market presence, all while maintaining a strong emphasis on safety and operational excellence.