Join to apply for the Operational Team Leader role at Queensland Government
Qualifications
- Certificate IV in Disability (or approved equivalent) or higher-level qualification relevant to the operations of the Forensic Disability Service
- Possession of a C class driver licence
- Possession of a current Provide First Aid certificate (or ability to obtain a certificate prior to commencement of employment)
Key responsibilities
- Have high level knowledge and demonstrated experience in the development, management, and monitoring of the delivery of support to people with an intellectual disability, ensuring high quality, consistent service provision in accordance with the Forensic Disability Act 2011, policies, procedures and operating practices.
- Remain a content expert and champion in operational service delivery model; participate in the development, review and implementation of Individual Development Plans.
- Keep informed about changes to relevant legislative requirements, departmental policies, procedures and operational practices and ensure these are followed in practice.
- Apply human resource management policies, procedures and practices including Workplace Health and Safety.
- Provide leadership and management to operational service delivery staff working in teams; plan and facilitate Team Meetings and Team Workshop/Planning Days.
- Monitor staff training needs; identify, organise and facilitate training to support improvements to service delivery at FDS.
- Articulate performance standards when providing assessment of Forensic Officers and provide constructive, timely feedback for development.
- Conduct Individual Time and implement Professional Development Agreements (PDA) with staff; participate in recruitment and selection; monitor performance and absenteeism; lead performance and conduct improvement processes.
- Develop positive working relationships with staff and key stakeholders including families, clients, guardians, health care professionals and other agencies.
- Identify, develop and implement continuous improvement activities for service delivery and participate in audits and reviews of Forensic Disability Service.
- Develop, implement and monitor systems and processes used by Forensic Officers to meet Operational Practices requirements and legislative/operational requirements.
- Collaborate as a multidisciplinary team member contributing to client assessments including risk, individual development plans, court documentation, rehabilitation programs, and transition plans from secure facility to the community.
- Ensure Forensic Officers participate in reviews and planning for clients, including health, clinical and Individual Development Plan reviews.
- Prepare reports for the Senior Service Manager/Administrator and undertake data collection and analysis as required.
- Maintain sensitive information confidently and ethically in line with department policies.
- Lead coordination and responses to crisis situations or incidents, participate in incident reviews and coordinate post-incident staff support.
Other information
Applications to remain current for 12 months.
Job Ad Reference: QLD/ /25
Closing Date: Wednesday, 24 September 2025
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