6 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Company DescriptionCompany Descriptionibis Budget Melbourne Airport offers 73 rooms and is situated just 400m from Melbourne Airport. With its convenient location, this affordable Melbourne Airport hotel is the ideal choice for visitors flying into Melbourne late at night, or flying out early in the morning.Job DescriptionAt ibis Budget Melbourne Airport, we take pride in providing exceptional experiences to our guests. As a part of our dedicated team, you will have the opportunity to contribute to a warm and welcoming atmosphere for travellers. We are currently looking for a reliable and customer-focused Guest Service Agent to join us on a Part-time or Casual basis.Key Duties IncludeProcess and assist with guest arrivals, departures and room allocationsAttend guest queries in a timely mannerAddress complaints presented by guest in an efficient and positive mannerMaintain a high level of health and safety of all patrons, guests and staff membersQualificationsSkills and experienceA positive can do & customer focused attitudeExceptional communication skills and a genuine desire to help othersAbility to handle guest complaintsAvailability to work varied shifts including weekends and public holidaysPrevious experience using FOLS would be advantageousAdditional InformationWhy Work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSBenefitsOn-the-job training and mentorshipBe a part of a global hospitality company and explore Accor’s limitless possibilitiesAccessing pathways for career advancement and personal development within AccorEnjoy exclusive Accor discounts and global benefitsSeniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionOtherIndustriesHospitalityReferrals increase your chances of interviewing at Accor by 2xSign in to set job alerts for “Guest Service Representative” roles.Melbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 year agoMelbourne, Victoria, Australia 5 days agoGuest Service Agent Lancemore Crossley St. MelbourneMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoFront Desk Agent | Exclusive Collection Club Med ResortMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoCustomer Service Representative - July 2025Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoSpringvale, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoPoint Cook, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$60.00-A$75,000.00 1 day agoBox Hill, Victoria, Australia 3 weeks agoCaulfield South, Victoria, Australia 1 day agoGuest Service Agent (Part Time) | InterContinental Melbourne The RialtoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 8 months agoNoble Park, Victoria, Australia 1 week agoOffice Coordinator (a.k.a. Office & Vibe Specialist) – Part-Time, Monday to FridayEast Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoSales and Customer Service RepresentativeMelbourne, Victoria, Australia 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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