Deliver Exceptional Test Services
">
* We are seeking a highly skilled individual to provide top-notch customer service and secure exam delivery environment. The selected candidate will be responsible for ensuring the smooth and efficient testing process.
* Key responsibilities include:
o Providing exceptional customer support and assistance during examination schedules
o Ensuring the security and integrity of the testing environment
o Verifying candidates' identification and setting them up for the test
o Proctoring/invigilating candidates while testing
o Troubleshooting technical issues and escalating policy breaches to relevant personnel
">
Required Skills and Qualifications
">
* Education: A high school diploma or equivalent is required.
* Customer Service Experience: At least 1 year of experience in customer-facing roles is necessary.
* Microsoft Office Proficiency: Beginner to intermediate experience in Microsoft Office is expected.
">
Benefits
">
We offer an attractive pay rate and flexible work arrangements, including morning and evening shifts. This is a casual position, and we are looking for individuals who can commit to working on a part-time basis.
">
Core Competencies
">
* Detail-Oriented Skills: The ideal candidate should possess strong attention to detail.
* Effective Communication: Excellent communication skills are essential for this role.
* Problem-Solving: The ability to troubleshoot technical issues and escalate policy breaches is crucial.
* Customer Focus: A customer-centric approach is vital for delivering exceptional test services.
* Ethics and Values: The selected candidate should demonstrate strong ethics and values.