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Concierge/administration officer

Brisbane
QIMR Berghofer
Administration Employee
Posted: 31 January
Offer description

About QIMR Berghofer
QIMR Berghofer is a world-leading translational medical research institute focused on improving health by developing new diagnostics, better treatments and prevention strategies, specifically in the areas of Brain and Mental Health, Cancer, Infection and Inflammation and Population Health. Based in Herston, Brisbane and working in close collaboration with clinicians and other research institutes, QIMR Berghofer is home to more than 600 scientists, students and non-research staff.

About The Property Services Team
The Property Services team delivers professional concierge and reception services, along with high-quality administrative support, across the organisation, including to research and professional groups within QIMR Berghofer.

We invite applications from enthusiastic individuals to join our front-of-house team and provide a welcoming, professional experience for all visitors in support of our important medical research work. The role is primarily focused on reception duties, including managing calls, assisting visitors and ensuring smooth daily operations at our busy reception desk. However, we are also seeking a candidate who has the potential to be trained in administrative and back-office tasks in the future, providing flexibility and opportunities for growth within the role.

Key Responsibilities

* Act as the first point of contact for visitors.
* Manage phone enquiries professionally and courteously.
* Assist the security team with contractor passes and parking services.

About You

* You have previous experience in a corporate reception or concierge role.
* You are personable, well-organised and take pride in providing excellent customer service.
* You possess strong communication skills and can work effectively with people at all levels.
* You are adaptable and willing to take on additional responsibilities over time.

If this sounds like you, we'd love to hear from you. Please submit your resume along with a cover letter (essential) addressing the key selection criteria outlined in the Position Description.

Remuneration:
This is a full-time, permanent position. The salary is AO2.8 which is $72,124 per annum, plus generous salary packaging and superannuation options.

For further information:
Please contact Julie Walker, Property Services Supervisor on

Closing Date:
18 February 2026

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

What We Offer

* Salary Packaging
* State-of-the-art facilities
* Stimulating work setting focused on cutting edge medical research
* Supportive and collaborative team environment
* Parental Leave provisions

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