Job Opportunity
We are seeking a skilled and customer-focused individual to provide exceptional service and support to our customers.
* This role involves delivering outstanding service and support through various channels, including face-to-face, phone, and online interactions.
* You will have opportunities to explore new financial solutions that can improve our customers' financial positions and provide cash handling, balancing, and administrative duties.
About You
* Prior experience in sales and service, preferably in retail, banking, or hospitality industries.
* Cash handling experience and attention to detail.
* A willingness to learn and grow with our organisation.
* An aptitude for technology and proficiency in MS Office programs/apps.
* Honesty and integrity, with a focus on following procedures and policies in a regulated financial environment.
* A flexible approach to work, with the ability to prioritise tasks and problem-solve to meet daily requirements.
* A genuine desire to help people and work directly with customers, as well as support a team.
About Our Organisation
We pride ourselves on providing simple, competitive, and authentic banking that helps our members and communities be better off.
* A supportive culture that promotes inclusion and employee wellbeing.
* Competitive remuneration and product concessions.
* Paid parental leave and purchased leave options.
* Study assistance and investment in your learning and professional growth.