Job Expectations
An exciting opportunity has presented itself to join the Aspley services team as a Field Engineer working on the nbn network. The Field Services Team within the Chief Operations Business Unit provides Field Workforce capabilities across all technologies for service activation, service assurance, network assurance, network maintenance, customer complaints linked with network faults and quality inspection.
Role Overview
Based in Aspley, the Field Engineer will focus on representing nbn's Field Services team in all field-based assurance and build activities related to the HFC network. Responsibilities include supporting HFC network integration, augmentation and upgrades, conducting field audits and ensuring connect quality and delivery partner performance across services linked to the HFC infrastructure.
This role demands high‐level field support, which may include travel, scheduled after‐hours work and participation in an on‐call roster to respond to urgent HFC‐related escalations and service issues.
Role Expectations
Field management and network assurance across nbn's passive and active infrastructure, with a strong emphasis on the HFC (Hybrid Fibre‐Coaxial) network. The successful candidate will oversee assurance activities and execute network element upgrades within the HFC domain.
Key responsibilities include on‐site technical support, resolution of escalations and a deep understanding of HFC architecture, RF fundamentals and operations. Familiarity with FTTP technologies is beneficial, but a robust grasp of HFC systems is essential.
Qualifications
* Strong technical background in maintaining and restoring HFC infrastructure with hands‐on experience in field‐based assurance and fault resolution.
* Expertise in FTTX technologies such as FTTP is advantageous, but a deep understanding of HFC architecture and operations is essential.
* Knowledge of network assurance protocols across technologies like Ethernet, DWDM and GPON is beneficial.
Personal Attributes
* Natural problem solver with a methodical approach to troubleshooting and escalation management.
* Quick learner who can adapt to evolving technologies and field conditions.
* Flexible, resilient under pressure and able to manage competing priorities.
* Highly organised team player with a constructive mindset and proactive approach to challenges, capable of thriving in a dynamic, fast‐paced field environment.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please contact recruitment@nbnco.com.au or call +61 2 8918 9990. We do not require a cover letter or selection criteria to be addressed.
#J-18808-Ljbffr