As a Territory Manager, you will play an integral part in growing Penumbra's Neuro & Peripheral Vascular Solutions in Gold Coast, Queensland by increasing sales and customer satisfaction within Australia and APAC as a whole. You will work with the Country Manager and National Sales Manager on a daily basis to ensure superior customer service and product use. You will also strive to meet and exceed quarterly and annual sales plan.
What You'll Work On
1. Develop relationships with existing hospitals, labs and customers
2. Prospect and develop relationships with prospective customers, converting them to Penumbra solutions
3. Maintain and broaden relationships with existing customers to expand their usage of Penumbra products
4. Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
5. Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
6. Increase account penetration by actively promoting Penumbra's existing and new portfolio of products and solutions
7. Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
8. Commit to travel as necessary for sales and case support, including some travel outside of region as required to support the team
9. Complete other special projects or assignments as requested
10. Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
11. Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
12. Attend industry trade shows, conferences, and Penumbra events as assigned. Responsible for conference lead generation and follow up; including summary reports to the wider ANZ marketing and management teams.
13. Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed
What You Contribute
1. A Bachelor's degree Business, Biology, or related field with 5+ years of related experience, including 3+ years of medical device sales experience, or equivalent combination of education and experience
2. Creativity and a passion for innovation
3. Strong oral, written and interpersonal communication skills
4. High degree of accuracy and attention to detail
5. Proficiency with MS Word, Excel, and PowerPoint
6. Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
7. Ability to interact with not only senior leadership, but at all levels within the organization
8. Ability to travel up to 30% of the time
Working Conditions
General office environment. May have business travel 30% of the time. Potential exposure to blood borne pathogens and other potentially infectious materials. Ability to wear 7-9 pounds of lead for extended periods of time. Occasional on-call availability required 24 hours per day, 7 days per week. The employee is frequently required to stand, walk, sit, and reach with hands and arms, and to use a computer, sitting for extended periods. Specific vision abilities required by this job include ability to read, close vision, distance vision, color vision, peripheral vision, and depth perception.
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