Personal Banking Advisor - Muswellbrook and Scone, NSW
Part-time opportunity available across Westpac's Muswellbrook and Scone branches. Work as part of your local communities. Hours: 29 hours per week across Mon – Fri. 12-month maternity leave contract available until June 2027.
As a Personal Banking Advisor, you'll be at the heart of our branch network, welcoming our customers to Westpac and engaging in meaningful conversations to uncover their needs and provide them with tailored banking solutions. You will utilise your product knowledge to assist customers in achieving their financial goals – both in-person and over the phone – and refer them on to our specialised Banking teams when necessary. This is a rewarding role which will see your dedication and expertise empower customers to make the most of their money, each and every day!
This 12-month maternity leave contract is available until June 2027. Future permanent opportunities may become available. This part-time, branch-based role covers shifts at both our Muswellbrook and Scone branches, so you must be able to travel between each.
Hours are as follows:
* Mon: 9am – 4.30pm (Muswellbrook)
* Tue: 9.30am – 2.30pm (Scone)
* Wed: 9.30am – 2.30pm (Scone)
* Thu: 9.30am – 2.30pm (Scone)
* Fri: 9am – 4.30pm (Muswellbrook)
Requirements
* Customer service and sales experience, ideally in a customer‐facing / phone‐based role with experience of working to targets
* Resilience, with an ability to remain calm and composed whilst managing challenging situations
* Comfortable in working towards sales / referral targets and calling customers over the phone
* Numerical capability, ideally with proficiency in cash handling and counting, with ability to complete financial transactions with accuracy
* An energetic personality coupled with a genuine passion for helping people!
* The will to learn and adapt to new banking procedures and technologies
No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering exceptional customer service are key to excel in this role. At Westpac, we're committed to your success from day one.
Our Promise to You
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac Group the best place to work in the country. Here are just a few of the ways we're already doing that:
* Special offers on banking products and discounts from top brands, including generous employee‐only mortgage rates!
* A variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to help you grow your career within the bank.
* Lots of opportunities to 'give back' to the community by getting involved in our many volunteering initiatives.
Inclusivity and Accessibility
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the 'Diversity, Sustainability and Flexibility' section.
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