CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Our proven business strategy combines personalized service excellence with client-facing technology solutions to deliver a return on investment to clients.
About The Role We are looking for an experienced and versatile DevOps Cloud & Infrastructure Engineer with deep technical expertise across both Microsoft and open-source ecosystems. The candidate will support, develop, and optimise CTM’s hybrid infrastructure, ensuring performance, security, scalability, and reliability across both cloud and on‑premise systems. This includes working with Java‑based platforms as well as containerised .NET applications deployed in modern CI/CD environments.
Key Result Areas Cloud & Systems Monitoring
Oversee monitoring of both cloud and on‑premise infrastructure systems.
Manage responses to logged tickets via JIRA.
Verify monitoring data within native Azure solutions, as well as third‑party tools such as Zabbix, Graylog, OSSIM, etc.
Monitor backup systems and conduct periodic test restores.
Develop and maintain automated monitoring and alerting systems.
Research & Innovation
Stay current with new and best‑practice technologies.
Recommend and implement automated and innovative approaches for both cloud and system administration tasks.
Investigate performance bottlenecks, propose improvements, and contribute to ongoing automation initiatives.
Operations, Maintenance & Documentation
Execute infrastructure as code deployments, including ARM templates and Azure Blueprints.
Apply configuration changes, security patches, updates and upgrades.
Perform troubleshooting and root‑cause analysis for issues across cloud and on‑premise environments.
Support and maintain Java‑based SaaS platforms as well as .NET Core applications running in containerised environments.
Collaborate with vendors and stakeholders as needed.
Maintain clear documentation of work, procedures and changes.
Education & Experience Bachelor’s Degree in Computer Science, IT or equivalent. Minimum 5 years’ experience in infrastructure and cloud management for enterprise‑scale SaaS environments (Java or .NET‑based).
Technical Skills – Must Have
Cloud: Minimum 3 years with Azure (preferred) or AWS with willingness to upskill in Azure.
Infrastructure as Code: ARM templates, PowerShell, Python.
Monitoring Tools: Zabbix, Graylog or similar.
Application Platforms: Experience with Java‑based platforms (e.g. Wildfly) and containerised .NET Core applications.
Microsoft Stack: Service Fabric, MS SQL, Cosmos DB, Active Directory.
Linux Stack: LAMP, MySQL, Apache, Samba (including GPO), Puppet, etc.
Containers & Orchestration: Docker, Kubernetes (also self‑hosted).
CI/CD & DevOps Tools: Git, Jenkins, Puppet, JIRA, Confluence.
Security & Compliance: Understanding of PCI‑DSS, patching, backups, test restores.
Nice to Have
Azure or AWS certifications.
Experience with VMWare, shared storage systems or data centre infrastructure.
Experience with ITIL change control processes.
Why CTM? CTM offers a robust, established and sustainable work environment that will support your career development and wellbeing. As a global organisation, CTM offers a range of employee benefits, including:
Travel discounts
Perkbox – retail, lifestyle, entertainment and health & welfare discounts & benefits
Training and development opportunities
Annual volunteer day
Two wellness/chillout days
Blended work arrangements with hybrid WFH flexibility
Two weeks extra leave (purchase leave)
CTM is committed to the unique contributions of all its people and actively encourages candidates with all abilities and diverse backgrounds to apply. Join a global award‑winning company that values its people, community and technological innovation.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
Travel arrangements
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