Dental Assistant and Front Office team member
Join Our Team at Allenby Gardens Dental!
Where compassionate care meets clinical excellence.
At Allenby Gardens Dental, we put patients first. Our friendly, community-focused practice is committed to delivering high-quality dental care in a supportive and welcoming environment. We’re currently seeking a motivated and caring Dental Assistant and Front Office team member to become part of our dedicated team and help us provide exceptional service every step of the way.
This Dental Assistant position is a dynamic role that offers variety and the chance to make a real impact in patients’ lives. We’re looking for a reliable, well-organized individual with solid communication skills. The right candidate will be passionate about patient care, able to multitask efficiently, and be committed to maintaining a clean and safe clinical space. When at Front Office, you will also be the first point of contact for our patients, ensuring their experience is pleasant from the moment they step through the door. You will play a key role in managing the day-to-day operations of the front office, scheduling appointments, and providing exceptional customer service.
Key Responsibilities
Front Office (Reception) Duties:
- Greet and check in patients with a warm and professional demeanor
- Answer phone calls, respond to emails, and manage patient inquiries
- Schedule and confirm patient appointments
- Maintain and update patient records in our electronic system
- Verify insurance information and handle billing inquiries
- Assist with processing patient payments and managing accounts receivable
- Ensure the front office is clean, organized, and welcoming
- Collaborate with the dental team to ensure smooth and efficient operations
- Handle patient follow-up communications as needed
- Assist with other administrative tasks as necessary
Clinical (Dental Assisting) Duties:
- Support the dentist during a wide range of procedures, ensuring a smooth and efficient workflow
- Prepare treatment rooms and sterilize instruments in line with infection control protocols
- Assist with setting up instruments and materials before procedures
- Maintain accurate and up-to-date patient records
- Help ensure patients are comfortable and well-informed throughout their visit
- Monitor and restock clinical supplies as needed
- Adhere to all health, safety, and infection control standards
What We’re Looking For:
- A warm, professional manner and team-first attitude
- Excellent interpersonal and communication skills
- Ability to multitask and remain calm under pressure
- Strong attention to detail and a proactive approach
- Ability to understand and implement infection control protocols and sterilisation procedures
This position requires a balance of technical skills, organization, and exceptional customer service. If you are a motivated, organized, and patient-focused individual who is passionate about helping others, we would love to hear from you!
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📌 Dental Assistant and Front Office team member
🏢 Allenby Gardens Dental
📍 Adelaide