At Genea Newcastle, we are seeking a skilled Receptionist to join our team on a part-time basis. This role is ideal for someone who enjoys interacting with patients and visitors, and can provide exceptional customer service.
Job Description
The Receptionist will be the first point of contact for patients and visitors, answering calls, managing inquiries, and liaising with doctors and nursing staff. They will also be responsible for general administration tasks, such as data entry and filing.
Key Responsibilities
* Meet and greet patients and visitors
* Manage and direct high-volume calls
* Provide feedback and triage inquiries
* Liaise with medical and administrative staff
Required Skills and Qualifications
To succeed in this role, you will need:
* Excellent communication skills (written and verbal)
* Outstanding customer service skills
* Common sense and the ability to remain calm under pressure
* A warm and friendly nature
* Strong computer literacy and IT skills
* High attention to detail
Benefits
As a member of our team, you will enjoy:
* Providing exceptional patient care
* Working in a dynamic and supportive environment
* Ongoing training and development opportunities
Why Join Our Team?
Our team members tell us that it is the people they work with that makes them stay. We are passionate about providing exceptional care to our patients, and we believe that our staff are the key to achieving this goal.