About the Company
The IT Asset Management Analyst will be responsible for coordinating and maintaining hardware and software asset management practices across their full lifecycle. This includes managing end user hardware orders, supporting software licence administration, and maintaining accurate asset data to ensure compliance and efficiency. The role will also collaborate with internal teams and external vendors to optimise asset processes, strengthen governance, and drive continuous improvement in asset management operations.
About the Role
The successful candidate will be a detail-oriented and proactive IT professional with experience managing hardware and software assets. They will have strong analytical and communication skills, a solid understanding of licensing and compliance, and the ability to collaborate effectively with vendors and technical teams. Focus on accuracy, accountability, and process improvement will drive success in this role.
Responsibilities
* Coordinate and maintain hardware and software asset management practices throughout the asset lifecycle, ensuring accuracy and compliance.
* Process and manage end user device hardware orders, including computers, phones, and printers, and assist with software licence management activities.
* Maintain and update asset records within ITAM and CMDB systems to support reporting, auditing, and governance requirements.
* Collaborate with vendors, procurement, finance, and IT teams to optimise asset procurement, utilisation, and disposal processes.
* Identify opportunities to improve asset management processes, enhance data integrity, and strengthen IT governance and efficiency.
Qualifications
* Experience in higher education or large, complex organisations.
* Proficiency in Microsoft Office and IT Service Management platforms (e.g., ServiceNow).
* Formal IT, Business, or related qualifications; ITIL Foundation or ITAM certification preferred.
* Knowledge of IT asset management standards, compliance, and lifecycle processes.
* Strong understanding of procurement, vendor management, and cybersecurity requirements.
Required Skills
* Detail-oriented and proactive IT professional.
* Strong analytical and communication skills.
* Solid understanding of licensing and compliance.
* Ability to collaborate effectively with vendors and technical teams.
Preferred Skills
* Experience in higher education or large, complex organisations.
* ITIL Foundation or ITAM certification preferred.
Pay range and compensation package
For more information please contact John Paul Joubeir or Neetu Singh on
Equal Opportunity Statement
Please note – all applicant resumes must be submitted in Word format only.