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Customer service attendant (mid and closing shifts)

Lismore
The Station Grocer
Customer Services agent
Posted: 1 April
Offer description

We are seeking a reliable and customer-focused Customer Service Attendant to join our retail fuel team in a dedicated mid shift and closing role. This position is suited to someone confident working independently, particularly from 5:00pm onwards, and who takes pride in maintaining high standards, safety, and accuracy at the end of each trading day.

Note: Employees must be over 18 years old to work solo from 5:00pm, in accordance with award requirements.

Position Details

Employment Type: Casual
Shift Times: Mix of 11am–5pm and 2pm–11pm, 5pm-11pm
Shifts per Week: 2-3 shifts
Availability: Weekend availability required

Pay Rates (20+): (Under 20’s, award rates apply)

* Weekday: $35.18 per hour
* Weekend: $45.89 per hour

Key Responsibilities

* Deliver professional and friendly customer service at the fuel console.
* Operate point-of-sale systems accurately for fuel and retail transactions.
* Handle cash and EFTPOS transactions in line with company procedures.
* Work independently from 5:00pm, confidently managing the console and site operations.
* Complete end-of-day reconciliation and closing procedures accurately.
* Maintain cleanliness and presentation of the console, forecourt, and retail areas prior to close.
* Follow all safety and security procedures, including lock-up processes.
* Ensure the site remains safe and secure during evening trade.

What We’re Looking For

* Highly reliable and punctual, particularly for closing shifts.
* Comfortable and confident working solo from 6:00pm (must be over 18).
* Strong attention to detail, especially with cash handling and reconciliation.
* Calm, confident, and capable of making sound decisions independently.
* Ability to follow structured procedures and security protocols.
* Flexible availability, including weekends.
* Willingness to learn and take direction.

Why Join Us?

* Competitive hourly rates.
* Staff discounts on food and beverages.
* Structured training with clear expectations.
* Supportive team environment.
* Consistent ongoing work within a well-established retail fuel business.

Apply Now

If you’re dependable, confident working independently, and take pride in closing a site properly and securely, we’d love to hear from you.

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