Dispatch Clerk
We're looking for a proactive and supportive Dispatch Clerk to join our team. This role is ideal for someone who enjoys working in a fast‐paced environment, takes pride in being organised, and values collaboration. You'll play a key part in making sure our products and services reach customers smoothly and efficiently, while working alongside teams who care deeply about what they do.
If you're someone who likes to help others, brings strong ethics to your work, and thrives in a hands‐on role, we'd love to hear from you.
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. We are an Equal Opportunity Employer and celebrate difference everyday.
Join us as we continue to grow and make a mark as the 5th largest telco in Australia.
Our Culture and Values
* Don't be ordinary, be awesome
* Think BIG
* No bullsh*t
* Be good to people
* Have fun
We are proud to be a B Corp Certified company, which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
Community Impact
We care about our community through our Pledge 1% commitment, sponsorship programmes and our paid staff community service leave offering.
Benefits
* 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government‐paid leave)
* Discounted internet up to the value of $109 per month
* 20% off mobile services
* Flexible working arrangements
* Employee Assistance Programme (EAP)
* Discounts with big names such as Specsavers, HCF, and many more
* Monthly rewards and recognition
* Internal training and resources to continue learning, growing and achieving career goals
* Yearly allowance for Aussie merch
* Fitness Passport for access to multiple gyms and pools across Australia
Qualifications
* Have experience in stock management and working with inventory systems (CMS experience is a bonus)
* Understand the telco industry or are keen to learn more
* Have worked with enterprise orders or in dispatch environments
* Comfortable solving problems and thinking proactively
* Work well independently, but also enjoy being part of a collaborative team
* Learn quickly and adapt with ease to changing situations
* Be qualified, constructive and friendly in approach
* Enjoy helping people and bring strong ethics to your work
* Forklift licence preferred, though not mandatory
Responsibilities
* Pick, pack, and dispatch orders with care and accuracy
* Manage provisioning, manual handling and dispatch admin tasks
* Process and test returned customer premises equipment (CPE)
* Coordinate inbound and outbound deliveries
* Maintain inventory stock and documentation in a fast‐moving environment
* Collaborate with Service Delivery, Network Operations, and Business Provisioning teams to action requests efficiently
Even if you feel you don't meet all the requirements, we'd still love to hear your story. We like to think outside the box with the people we hire.
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