Customer Service & Digital Technology Support Opportunity
A NSW Government organisation is seeking a motivated individual to fill a six-month role in Forster, focusing on customer service and digital technology support. This position involves providing advice to customers, resolving complaints, and ensuring positive customer experiences.
Candidates should be able to multi-task and work effectively under pressure. The role values diversity and encourages applications from all backgrounds, including Indigenous Australians and those living with disabilities.
Key Responsibilities:
* Provide advice to customers on digital technology related matters
* Resolve customer complaints in a timely and professional manner
* Ensure positive customer experiences through effective communication and problem-solving skills
Required Skills & Qualifications:
* Excellent customer service and communication skills
* Ability to work effectively under pressure and as part of a team
* Basic understanding of digital technology principles and concepts
Benefits:
* Diverse and inclusive work environment