Job Description:
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* As a key member of our retail team, you will assist the Store Manager in the day-to-day management of the store, leading the team and visual merchandising. You will coach the team to deliver exceptional customer experiences throughout the store.
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* You will support the Store Manager in achieving sales targets and managing controllable costs for the store. In the absence of the Store Manager, you will lead the store and team.
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* You will provide timely feedback to encourage development within the team and ensure that they have the necessary skills and knowledge to excel in their roles.
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Requirements:
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* You must be passionate and motivated, with excellent communication skills and strong time management abilities.
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* Prior experience as a team leader or manager is advantageous but not essential.
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Benefits:
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* We offer a competitive salary, plus bonus earning potential through our performance incentive program.
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* You will enjoy a 50% discount on products, plus endless cups of tea.
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* Our Moment Makers program recognizes and rewards your contributions, with exciting prizes available.
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* We also offer a volunteer leave day per year, flexible working arrangements, and an Employee Assistance Program.
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About Us:
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We are a dynamic and inclusive company, committed to providing training, incentives, and opportunities for growth and development.
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We believe every team member brings unique experiences and skills, which we value and encourage.
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We are proud to be B Corp Certified and part of a global tea business.