Front Desk Ambassador
Welcome to our dynamic team of hospitality professionals. As a Porter, you play a vital role in providing exceptional first impressions for our guests. Your primary responsibilities include:
Main Responsibilities:
* Welcoming guests and ensuring a seamless check-in process
* Carrying luggage and providing assistance with guest's belongings
* Valet parking guest vehicles and maintaining the highest standards of service
* Explaining hotel facilities and amenities to enhance the guest experience
* Maintaining the cleanliness and organization of the hotel entrance and surrounding areas
* Providing tourism information and recommendations on dining and entertainment options
* Promoting our loyalty program and enhancing guest engagement
Requirements and Qualifications:
To succeed in this role, you will require:
* Previous experience in a similar position or related industry
* The ability to lift heavy luggage and work efficiently in a fast-paced environment
* Excellent communication and interpersonal skills, with a positive and professional attitude
* The capacity to work effectively as part of a team, while also working independently when necessary
* Time management skills and the ability to multi-task in a dynamic environment
* A valid C Class Driver's Licence (Manual) and Responsible Service of Alcohol certification
Benefits and Opportunities:
We offer a rewarding work environment, with opportunities for career growth and professional development. As part of our team, you can expect:
* Ongoing training and education to enhance your skills and knowledge
* A competitive compensation package and benefits
* Global discounts on hotel accommodations and food and beverage services