About the Role
If you're the type who loves order, accuracy and a spreadsheet that behaves itself, you'll fit right in. We're looking for an admin-savvy inventory champion who can keep our stock in line, our paperwork tidy and our store running smoother than a brand-new wheelbarrow.
Your mission? Make sure we've always got the right product, in the right quantity, at the right time—while helping customers and teammates along the way.
What You'll Be Doing
Inventory & Admin
* Maintain accurate stock levels and keep our inventory records clean and reliable.
* Monitor stock movement and identify what needs reordering before it becomes an "uh-oh" moment.
* Analyse sales trends, seasonal patterns and supplier lead times to guide smart replenishment decisions.
* Flag slow movers, fast movers and "mysteriously vanished" products so the team can respond quickly.
Receivals & Paperwork
* Process and reconcile purchase orders, invoices and delivery dockets.
* Check deliveries for accuracy and condition, and follow up any discrepancies with suppliers.
* Manage supplier credits, shortages and damaged items with a friendly but persistent touch.
Special Orders & Online Orders
* Process and track special orders for customers—from quoting to arrival to pickup.
* Manage online orders, including Click & Collect, ensuring they're processed promptly, accurately and with Kelly's trademark friendliness.
* Communicate proactively with customers about order status so they're never left wondering.
Shop-Floor Support
* Help out on the retail floor during busy periods—because at Kelly's, we all pitch in.
* Learn our product range so you can deliver expert, helpful advice (and maybe impress a few tradies along the way).
* Support merchandising, stock placement and tidy-ups to keep the store looking schmick.
Data Accuracy & Reporting
* Conduct cycle counts and help keep our inventory picture crisp.
* Produce simple, easy-to-understand stock insights for the management team.
* Suggest improvements to keep our stockflow efficient and customer-friendly.
Who You Are
* You're organised, detail-driven and love a good system—even if it's just your own colour‑coded notebook.
* Confident with admin work, data entry and chasing up the odd supplier when needed.
* You communicate clearly and politely (even when sorting stock shortages).
* You're proactive—you spot issues before they become headaches.
* Experience in retail inventory, warehousing admin or stock control is a big plus, but we care more about attitude and eagerness to learn.
* You enjoy a bit of banter and being part of a close-knit team.
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