Flintwood Disability Services is seeking a dedicated and compassionate Residential Support Worker to provide exceptional care and support to individuals living in our residential facilities. As a Residential Support Worker, you will play a crucial role in promoting independence, well-being, and a safe living environment for our Participants. This position requires excellent communication skills, empathy, and the ability to work collaboratively within a diverse team. Responsibilities Provide personalized care and support to residents, ensuring their physical, emotional, and social needs are met Assist residents with daily living activities, including personal hygiene, meal preparation, medication administration, and household chores Foster a positive and inclusive environment by promoting social interaction, organising recreational activities, and encouraging residents’ participation Monitor and document residents’ progress, behaviours, and any significant changes, promptly reporting to the appropriate personnel Collaborate with healthcare professionals, families, and external agencies to develop and implement individualized care plans Maintain a clean and safe living environment, adhering to health and safety regulations. Offer emotional support and crisis intervention when necessary, demonstrating empathy and understanding Attend training sessions and stay updated on best practices in residential care Qualifications Certificate III or equivalent Proven experience in a similar role, preferably in a residential care setting Excellent communication and interpersonal skills, with the ability to build rapport with residents, families, and colleagues Strong organizational and time management abilities, ensuring efficient completion of tasks Ability to handle challenging situations with patience, empathy, and professionalism Knowledge of relevant legislation and regulations governing residential care Flexibility to work shifts, including evenings, weekends, and holidays About Us Flintwood Disability Services is committed to creating meaningful opportunities and improving quality of life for people with disabilities. We deliver high-quality, person-centred supports that promote independence, dignity, and wellbeing. Our services are grounded in strong values, continuous improvement, and compliance with all relevant legislation and standards. Location: Concord West, NSW Roster: Wednesday: 1:30pm – 7:30pm Thursday: 2pm – 8:30pm Friday: 6am – 2pm Saturday: 2pm – 8pm Tuesday: 6am – 10am Applicants are required to answer the following questions: Which of the following statements best describes your right to work in Australia? How many years of experience do you have as a Support Worker? Are you available to work the position’s roster, as stated on the job advert? Do you have a current NSW driver license? Do you have a current NDIS Worker Screening Check (NDISWC)? Do you have a current First Aid and CPR Certificate? Essential Requirements First Aid Certificate NSW Driver Licence Driving History Record from Service NSW NDIS Worker Screening Check (NDISWC) Immunisation History Statement You must have the right to live and work in Australia.