We are excited to be recruiting for a Practice Manager for our client in Canberra. This is a great opportunity for a 2IC or PM to join a fast-growing dental group to take your career to the next level. This is a privately owned brand with several dental practices in NSW and ACT
Practice/Office ManagerCanberra
We are excited to be recruiting for a Practice Manager for our client in
Canberra. This is a great opportunity for a 2IC or PM to join a fast-growing
dental group to take your career to the next level. This is a privately owned
brand with several dental practices in NSW and ACT.
As a Dental Practice Manager, you will play a critical role in ensuring
a dental practice’s smooth and efficient operation. You will oversee various
aspects of the practice, including administrative, financial, and operational
functions. Your primary goal will be to create a positive patient experience
while maintaining a well-organized and productive practice environment.
About
the role
Administrative
Management:
1. Oversee daily administrative tasks, such
as appointment scheduling, patient check-in/out, and record keeping.
2. Ensure compliance with all relevant
regulations.
3. Develop and implement office policies and
procedures to enhance efficiency and maintain a consistent patient
experience.
4. Supervise the front desk staff, dental
assistants, and other administrative personnel.
Financial
Management:
5. Manage the practice’s financial
operations, including petty cash handling and banking.
6. Completing tracking reports to assess
practice performance and identify areas for improvement.
Human
Resources:
7. Recruit, train, and supervise staff
members, including dental assistants and receptionists.
8. Conduct performance evaluations, provide
feedback, and address any staffing-related concerns.
9. Foster a positive and collaborative work
environment that encourages teamwork and professional growth.
Operational
Efficiency:
10. Optimize appointment scheduling to
maximize productivity and minimize patient wait times.
11. Ensure the availability of necessary
supplies and equipment for dental procedures.
12. Coordinate with dental labs and suppliers
to ensure timely delivery of materials and equipment.
13. Troubleshoot and resolve operational
issues to maintain a seamless patient flow.
Patient
Experience:
14. Oversee the patient care experience to
ensure exceptional service and patient satisfaction.
15. Address patient concerns and complaints
promptly and professionally.
16. Implement strategies to enhance patient
communication, education, and engagement.
17. Maintain a welcoming and comfortable
atmosphere in the practice.
Regulatory
Compliance:
18. Stay current with regulations and
guidelines.
19. Ensure the practice’s adherence to all
relevant laws and regulations, including infection control standards.
20. Prepare for and facilitate inspections or
audits as required by relevant regulatory bodies.
About
you
21. Previous experience in dental practice
management or healthcare administration is highly advantageous.
22. Bachelor’s degree in Healthcare
Administration, Business Management, or related field (preferred).
23. Enthusiastic, self-motivated and willing
to learn attitudes;
24. A proven track record of punctuality and
reliability;
25. Strong verbal and written communication
skills;
26. Excellent and demonstrated ability in
team management / Human Resources;
27. Excellent organizational skills with the
ability to prioritize, meet deadlines and work well under pressure.
28. An enthusiastic self-starter with a
can-do attitude and a good problem solver;
29. Innovative and proactive, with solid time
management skills and able to multi-task
30. Strong leadership and communication
skills.
Benefits
Our client has the people and tools to support your career development.
Benefits include:
31. Attractive remuneration package with
bonuses;
32. Versatile and rewarding role interacting
with a variety of stakeholders from patients, support team, clinicians and
direct contact with the leadership team
33. Learning and development possibilities –
have access to a variety of training programs and coaching and
34. Security of a sizeable business with
continued growth plans.
35. Regular team bonding and gatherings.
Please send
your resume to tara@abrecruit.com.au
or call 1300658915 for more details