We are seeking highly experienced IT professionals to fill contract and ongoing employment positions. Successful candidates will be employed to provide technical support services to the Department of Education through the Technical Support to Schools Program.
Key Responsibilities
* Manage the IT infrastructure within Department of Education schools.
* Administer school network and server infrastructure.
* Provide ICT support services to both staff and students in large ICT-based learning environments.
Essential Skills:
* Ability to manage and service Windows and Apple devices on an enterprise scale.
* Administration and support of Hyper-V virtualized server environments.
* Administration of various Windows and Linux-based servers.
* Cloud-based service management and administration (Google and Microsoft Services).
* Mobile Device Management administration and deployment.
* High-level enterprise network administration skills required - Cisco and HP switches.
* Administration of Cisco wireless network technologies, including wireless controllers and access points.
* Excellent language and communication skills are essential.
* Providing support to enterprise volume desktop and notebook computers.
* Extensive experience in SOE and image deployment, including advanced troubleshooting skills.
* Previous industry experience in an educational setting is essential.
* Extensive knowledge and experience in Department and TSSP initiatives will be highly regarded.
* Extensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regarded.
* Ability to plan and run ICT professional development sessions and work collaboratively with schools' stakeholder ICT management when required.
* Technical documentation writing skills.
Personal Attributes Required:
* Highly motivated industry professionals who can work autonomously or as part of a team.
* Excellent problem-solving techniques with the ability to escalate to senior management when required.
* Punctual, reliable, and well-organized candidates need only apply.
* Excellent human relations and people skills with a genuine passion for the ICT industry.
* Excellent technical documentation skills and the ability to follow instructions accurately.
* The ability to troubleshoot and fault-find through a systematic process of observation and elimination.
* Australian citizenship or Australian permanent residency.
* Current driver's license and reliable motor vehicle.
* Police and background checks will be performed on all shortlisted candidates.
Remuneration:
* Pay rate is dependent on the candidate's skill set and level of relevant industry experience.
* Reviews on staff pay rates based on performance.
* Top pay rates guaranteed to all candidates with a total salary package in the range of $90,000-$110,000.
* Bytewize offers ABN Contract or TFN Contract wages or salary remuneration options.
* Part-time and full-time roles available with negotiable options available.
* Other benefits include company vehicle, training, and development.
About Us
This role involves working with a leading organization to deliver high-quality technical support services.
],