About Your New Role
We are seeking a team member to assist in the preparation of food and beverages in our kitchen. As a vital part of our operations, you will deliver high-quality products to our valued customers.
Key Responsibilities
* Deliver Exceptional Customer Service: Provide outstanding service to internal and external customers, ensuring their needs are met and expectations exceeded.
* Food Preparation: Prepare food and beverages according to prescribed standard operating procedures, maintaining the highest standards of quality and safety.
* Cleaning Tasks: Complete cleaning tasks as required or directed by the chef on duty, ensuring a clean and hygienic environment for all staff and customers.
* Catering Support: Advise the chef on duty of any catering-related issues or needs, providing timely support to ensure seamless service delivery.
* Team Collaboration: Attend team meetings as required, contributing to a positive and collaborative work environment.
Requirements
* Alignment with Values: Demonstrate an understanding and commitment to our organizational values, upholding our mission and vision.
* Autonomy and Teamwork: Show capacity to work independently and as part of a high-performing team, supporting colleagues to achieve common goals.
* Effective Communication: Possess excellent written and verbal communication skills, enabling clear and concise interaction with colleagues and customers.
* Fundamental Knowledge: Have a good understanding of HACCP/food safety programs, applying this knowledge to maintain a safe working environment.
* Qualifications and Certifications: Hold a Certificate III in Cookery or Hospitality (desirable but not essential), demonstrating relevant skills and expertise.
* Lifting Capacity: Be able to lift up to 20kg safely and efficiently, adhering to workplace health and safety guidelines.
Prior experience working in customer service, hospitality, or within a commercial kitchen is highly desirable but not essential.
About Us
Aurum Catering provides quality services to residential care facilities throughout Western Australia, committed to exceeding customer expectations through consistent improvement and dedication.