Pandora offers a retail environment like no other, where our sales colleagues craft the incredible with customers daily by curating beautiful, handcrafted jewellery to create special moments.
We are seeking a results-driven, target-focused Retail Assistant to join our store team on a casual basis. If you enjoy engaging with customers, achieving sales goals, and making lasting impressions, Pandora is the place for you
The role
Our retail assistants are brand ambassadors, connecting our products with customers. They drive store success through influencing sales, providing excellent customer service, and sharing their product and brand knowledge.
You will interact with people on every shift, helping create their special memories through dreaming, daring, caring, and delivering.
What to expect from the role
* Achieve and exceed individual and store sales targets using effective selling skills, focusing on up-selling, units per transaction, and average transaction value
* Build relationships with customers by answering queries, delivering exemplary service, and tailoring your approach to individual needs
* Learn and confidently share Pandora product knowledge to maximize sales and enhance customer experience
* Encourage customer loyalty by discussing upcoming collections and collecting customer data
* Assist with product deliveries, unloading, and storing items correctly in-store
* Maintain high shop floor standards through merchandising and environment upkeep
* Operate the till system, handling transactions including returns and exchanges
The successful candidate
We seek passionate, motivated team players who express their individuality through styling Pandora jewellery and sharing ideas with customers:
* Ability to build rapport and engage naturally with customers
* Strong sales focus with a track record of achieving and exceeding targets
* Ability to work well under pressure in a fast-paced, sales-driven environment
Why work with us?
Our people are key to our success. We offer a competitive rewards package, including:
* Competitive hourly pay
* Generous employee discount
* Development opportunities
* A fun, dynamic work environment
About Pandora
As the world's largest jewellery company, Pandora celebrates love daily through our handcrafted jewellery. We sell three pieces every second, with nearly 7,000 points of sale globally and a strong online presence.
Since launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has become the fourth-largest market, with 146 stores and over 700 employees.
We are committed to sustainability, setting measurable targets across sourcing, materials, and marketing.
Our people
Our global team of over 33,000 passionate individuals helped Pandora achieve record earnings in 2023. We foster an energetic, ambitious culture where everyone is empowered to be themselves and excel.
We continue to invest in talent and seek individuals who share our values and help bring our ambitions to life.
If you're ready for a new challenge and possess the relevant skills, click apply to submit your application.
Our recruitment process is transparent and fair, designed to give all candidates an equal opportunity. We encourage applicants to avoid including personal details such as photos, marital status, or age. If you need reasonable adjustments during interviews, please inform us as early as possible.
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