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Q728 - customer service officer

Labourpower
Customer Services agent
Posted: 19 September
Offer description

Call Centre and Customer Service
Monday to Friday 9.00am-5.00pm
$35.80 per hour inclusive of casual loading
immediate start
Erskine Park

We are currently seeking a Customer Service Officer for a Transport Company in Smithfield.

The ideal candidate will have previous experience in administration and have a dynamic “can do” attitude and be a proactive employee when learning tasks and processes.

Duties and Responsibilities:
General clerical duties
Answering phones
Managing Freight and orders
Communication with Customers regarding accounts and orders
Confirming Bookings and deliveries
Provide quotes, shipment documentation and invoices
Provide admin support to senior managers
Data Entry of inventory items
Raising Purchase orders

Required Skills
Excellent phone manner
Excellent time management skills
Effective time management and organisational skills
High attention to detail
Effective communication skills; both written and verbal
Positive and personable
Intermediate computer skills; particularly Excel

Required Skill Profession

Information And Record Clerks

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