Field Services Technician - Cubic Transportation SystemsField Service Technician position providing front line support of Automated Ticketing Systems with a fast response maintenance service to all users across the network.Six months fixed term - multiple opportunities availableOverviewThe Field Service Technician performs scheduled preventative maintenance and remedial maintenance on local/wide area networks; software rollouts; and vandalism call outs to ensure an effective and efficient ticketing system operates at its optimum performance level.
Work is typically under general supervision and direction.ResponsibilitiesInteract effectively with internal and external stakeholdersPerform varied technical duties involving remedial and preventative maintenance of customer equipment and assets on fixed or mobile assetsApply specialised technical knowledge to solve difficult or complex situationsOperate diagnostic systems to debug and isolate complex faults to component levelResolve complex/critical failure situationsReport potential non-conformances or problems to supervisors or responsible personnelFollow specific verbal/written instructions relating to work assignmentsBe responsible for quality of work performedMaintain service records or reports in accordance with company proceduresResolve verbal and written customer technical enquiriesMaximize productive output by efficient use of time and materialsProvide new system installation and system upgradesSuggest ways of improving methods and procedures to meet quality policy objectivesReport all WHSE incidents, potential hazards, near misses and accidentsGeneral responsibilitiesComply with Cubic's Quality Management SystemComply with Cubic Occupational Health, Safety and Setting policies and proceduresComply with security in accordance with established policies and proceduresComply with Cubic Human Resources ProceduresOther duties as requestedQualificationsBasic Electronics TrainingWH&S; general induction cardRIW card (Rail Induction Worker) for fixed asset workers onlyApplication questionsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a field service technician?
Have you worked in a role which requires a sound understanding of OH&S;/WHS?
Do you have a current Australian driver's licence?
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📌 Field Services Technician - Cubic Transportation Systems
🏢 Cubic Defence
📍 New South Wales