Property Manager – Short-Term Rentals
Gold Coast – Brisbane - Hybrid Work Model
About the Business
At AirKeeper, we’re passionate about transforming traditional long-term rentals into five-star short-term rental homes. We lead the way in short-term rental property management, staying at the forefront of an ever-evolving industry with a commitment to innovation and delivering exceptional service.
About the Role
Are you a Property Manager looking to step into the short-term rental space? Join our dynamic and fast-growing team, managing a portfolio of approximately 60–80 short-term rental properties.
In this role,you will be responsible for meeting potential clients and representing AirKeeper.onboarding new properties, coordinating and arranging maintenance, and working closely with cleaners and contractors to ensure every property meets AirKeeper’s 5-star standards .
You will manage strong relationships with property owners, handle escalations relating to maintenance and service issues, and conduct regular property inspections to ensure quality, presentation and compliance.
You will play a key role in delivering exceptional guest and owner experiences, ensuring smooth day-to-day operations and consistently high performance across your portfolio. This position is ideal for someone confident, proactive, highly organised and solutions-focused, with a passion for operational excellence and premium service delivery.
Location & Hybrid Working
This is a hybrid role based in the Gold Coast. You will be required to attend our Brisbane office 1 day per week .
You are also required to be on the road inspecting properties across Brisbane and the Gold Coast an average of three days per week. This is an active, field-based role that requires you to be on the ground regularly.
You must be able to work independently and with minimal supervision. You will use your own vehicle for travel and will receive a petrol allowance.
What’s on Offer?
* Permanent full-time position with a competitive salary
* Career growth in a fast-scaling national business
* Birthday leave and reward & recognition program
* A passionate, supportive team culture
Key Responsibilities:
* Build and maintain strong relationships with property owners
* Manage day-to-day property operations including guest relations, cleaning, and maintenance
* Monitor and resolve cleaning complaints in a timely and professional manner
* Meet with cleaning partners every two months to discuss performance, address issues, and drive operational improvements
* Act as the escalation point for guest-related issues
* Conduct inspections and liaise with contractors to maintain high property standards
* Support weekend operations on a rotating roster
Requirements:
* Minimum 2 years’ experience in property management, preferably in short-term rentals
* Drive within the designated service area as required for property inspections, onboarding, or operational needs. Flexibility and willingness to travel locally are essential for this role
* Strong understanding of platforms like Airbnb and Booking.com
* Australian driver’s licence and access to a reliable vehicle
* Real Estate Certification (or willingness to obtain)
* Strong customer service and communication skills
* Ability to manage issues and complaints with professionalism
* Completion of a police check
Why AirKeeper?
Join a business that values innovation, growth, and exceptional service. At AirKeeper, we don’t just offer a job — we offer a career. With a competitive package, bonuses, technology allowances, and plenty of growth opportunities, you’ll be supported every step of the way.
How to Apply
Submit your resume and a short cover letter answering the following:
* What experience do you have relevant to this role?
* Have you worked in a similar multitasking or fast-paced environment?
* What excites you about the short-term rental industry?
* Why do you think you’d be the perfect fit for AirKeeper?
* What are your salary expectations?
Only shortlisted candidates will be contacted. Interviews will be conducted promptly.
Don’t miss this opportunity to join one of Australia’s leaders in short-term property management. Apply now!