About the Job
This is an exciting opportunity to work with young people and make a positive impact on their lives. As a Residential Support Worker, you will be responsible for creating a safe and respectful environment for young people who are on remand.
The primary purpose of this role is to support young people in engaging in daily routines, making healthy life choices, taking responsibility, and complying with their bail conditions. You will also mentor young people to help them achieve their personal goals and participate in pro-social activities.
When there are no young people residing in the bail house, you will transition into a community-based role focused on youth mentoring, community engagement, and stakeholder relationship-building. This will ensure that the role remains active, meaningful, and outward-facing, supporting the organization's broader mission of increasing visibility and impact in the community.
Key Responsibilities
* Provide consistent support and mentorship to young people in the residential service, helping them meet their bail conditions and engage in pro-social activities.
* Facilitate or support the implementation of strengths-based, individualized activity plans developed in collaboration with the Coordinator, ensuring each young person's needs and interests are central.
* Promote healthy lifestyle choices by offering opportunities for participation in recreational, cultural, and wellbeing activities.
* Model respectful, compassionate, and non-judgmental behavior, acting as a positive influence and trusted adult in the young person's life.
* Provide safe and reliable transportation for young people to attend appointments, programs, or community-based engagements as required.
* Support supervised family visits where approved and appropriate, in ways that maintain safety, dignity, and connection.
* Engage in youth mentoring and community connection work during times when there are no young people in residence, contributing to visibility of the service and development of community relationships.
* Remain flexible and responsive, ready to transition into residential duties when a young person enters the service.
Required Skills and Qualifications
* Minimum Certificate III in Community Services, Youth Work, AOD or similar qualification, or relevant level of experience (minimum 1 year in a similar role).
* Experience in delivery of services (programs) to young people (group or one to one).
* Experience and/or willingness to work with young people with challenging behaviors.
* Ability to communicate well with young people and have an understanding of Aboriginal culture.
* Ability to use Microsoft Office programs and Client Management Systems for reporting and record keeping.
* Well-developed problem-solving skills to manage difficult situations.
* Ability to prepare meals & maintain a clean and healthy environment.
* An understanding of and adherence to working within personal and professional boundaries.
* Current knowledge of and commitment to Equal Opportunity in all aspects of employment and service delivery.
* A broad knowledge of drug and alcohol, mental health and youth justice issues and how they impact on young people.
* Knowledge of Trauma-Informed Practices and Care.
* Knowledge of the effects of foetal alcohol spectrum disorder (FASD) on young people (or willingness to undertake training).
What We Offer
* Not-for-profit salary packaging, reducing your tax.
* Discounts with a major health insurance provider.
* Employees and their family members access to a confidential, and professional counselling service.
How to Apply
To apply online, please click on the link below. For any enquiries around the job, please email us quoting the job title and the region.