Overview
We're looking for a National Strategic Account Manager to own and grow relationships with our most important Tier 1 customers. This is a senior, consultative role where you'll be at the table with executives, decision-makers, and industry leaders, building trust, influencing outcomes, and securing long‑term partnerships.
A bit about us
At MadisonAV, we're not just in the AV business, we're shaping the future of how Australia connects, communicates, and experiences sound and vision. We partner with world‑leading brands to deliver solutions across stadiums, universities, government, and enterprise, projects that make an impact at scale.
We're proud of the brands we represent, the partnerships we build, and the team we've created. Collaborative, passionate, and driven, we celebrate wins together and push each other to achieve big things.
This role isn't about chasing day‑to‑day sales. It's about strategy. It's about becoming the trusted partner who shapes how MadisonAV's solutions are specified, adopted, and relied upon in the biggest and most exciting AV projects across Australia.
You'll be the connector, opening doors, creating pathways, and enabling our brilliant sales, technical, and product teams to shine.
If you're a strategic relationship builder who thrives in high‑value environments and wants to make a lasting impact with world‑class brands, we want to meet you.
Apply now with your CV and a cover letter telling us why you're the perfect fit.
The opportunity
* Lead the charge on MadisonAV's most strategic Tier 1 accounts, developing long‑term growth strategies.
* Build trusted relationships with C‑level execs, senior stakeholders, consultants, and industry influencers.
* Negotiate big‑picture agreements that lock in sustainable, profitable growth.
* Represent MadisonAV at the highest levels, showcasing world‑class AV solutions and influencing national project wins.
* Be the voice of the customer inside MadisonAV, bringing insights, advocacy, and direction to our leadership team.
* Coordinate cross‑functional brilliance, working with sales, technical, marketing, and product teams to deliver seamless, top‑tier engagement.
The benefits
* Work with world‑class AV brands on the most exciting projects in Australia.
* Be a strategic influencer, shaping MadisonAV's relationships with top‑tier customers.
* Collaborate with an awesome team that's supportive, experienced, and passionate.
* Enjoy a competitive salary, tools of trade, and genuine career growth opportunities.
What we are looking for
* 8–10+ years' senior experience in strategic account management or business development within AV or a related industry.
* A proven track record of building executive‑level relationships that deliver real long‑term value.
* Strong commercial acumen with success in negotiating complex, high‑value agreements.
* Solid technical understanding of professional AV, with the ability to talk strategy with executives and detail with engineers.
* Excellent presentation, negotiation, and influencing skills.
* CRM discipline and experience delivering clear account strategies.
* Bonus points if you bring AVIXA CTS / CTS‑D certifications and established senior relationships across Tier 1 integrators and consultants.
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