This is a unique role that blends Sales and Administration to support growth and efficient operations. As a Business Development Manager and Service Technician Planner, your week will focus on tapping into the market to build new business and continue to deliver on the compelling customer offer.
Working with the Sales Team, you will proactively identify opportunities to convert leads and drive growth in lifting and rigging product categories. Operating within a small, collaborative team, you will also be allocated time each week to act as the Field Service Planner to ensure effective scheduling, coordination and administration support for our Service Technicians.
Your contribution will play a vital role in enhancing customer satisfaction, improving operational efficiency and supporting the branch's overall commercial performance.
What's involved in the role:
* Identify opportunities for business growth to convert leads within the defined market
* Develop a strong sales pipeline to ensure the achievement of targets
* Support at a local level relevant planned marketing and technical campaigns
* Liaise and coordinate the schedule of service technicians to customer sites
* Resolve customer interactions end to end via phone and email
* Coordinate travel as required for technicians (including flights and accommodation)
* Ensure technicians are compliant for customer site through site access databases
Some of the skills required:
* Previous experience in a BDM or Sales role
* Experience with planning and scheduling
* Proactive and ambitious mindset to build upon existing presence
* Ability to foster meaningful relationships with customers
* Self-directed, initiative-taking multi-tasker with strong attention to detail
* High level written and verbal communication
* A full, unrestricted Australian driver's licence
* Technical knowledge in an industrial/mining environment advantageous
What's in it for you:
This is a permanent, full-time opportunity and will be based at Bullivants Emerald. Given the nature of this role there will be the requirement to travel across the designated territory.
* Tools of trade (including vehicle) provided
* A supportive network of stakeholders
* Work in a role with variety where no two days are the same
* Salary package with some great incentives
* Great perks including retail and corporate discounts
* Opportunities to grow and develop your career
Diversity and inclusion
Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQ+ community and people with disabilities.
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