Insurance Claims Specialist
We are seeking an experienced Insurance Loss Adjustor to join our team. As a key member, you will be responsible for providing timely and accurate quotes for accident repairs on vehicles.
About the Role:
The ideal candidate will have proven experience in a similar position within the automotive smash repair industry, including experience in the preparation of estimates/quotations. AudaNet experience is highly desirable, but not necessary.
Your Responsibilities:
* Provide excellent customer service to clients and work providers
* Accurately quote vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
* Complete quotes as required onsite, off-site, and online
* Process vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
* Manage parts for repairs to ensure timely arrival and cost-effectiveness
* Manage suppliers to ensure additional work is recorded and authorised in a timely manner
* Assist with production management of the centre where required
* Ensure vehicles are repaired to their pre-accident condition
* Hand over completed repairs to customers
About You:
To succeed in this role, you will require:
* Proven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industry
* Excellent customer service skills, including building rapport with customers and work providers
* Highly professional and personable
* Strong systems experience and competent computer abilities
* Ability to meet strict deadlines
* Ability to problem solve with excellent accuracy and attention to detail
* Able to work effectively and collaboratively with the team
* Strong commitment to working in a safe manner
* High attention to detail
* Reliability, punctuality, and a hardworking attitude
What We Offer:
We provide a supportive and dynamic work environment that encourages growth and development. Our team is committed to delivering exceptional results and we are looking for like-minded individuals to join us.
Salary and Benefits:
Our competitive salaries reflect the value we place on our employees' skills and experience. Junior-Mid experienced tradespeople can expect salaries ranging from $60-$80k, while Mid-Senior tradespeople can earn up to $100k or more.