Job Description:
We are seeking an enthusiastic individual for a Communication Officer role in our Perth-based health service. The successful candidate will deliver exceptional customer-focused 24/7 communication services, manage patient inquiries and operate the main switchboard.
Key Responsibilities:
* Serve as the primary point of contact for patients and visitors
* Maintain accurate records of patient interactions
* Collaborate with healthcare teams to resolve patient concerns
* Foster strong relationships with patients and families through empathetic listening skills
* Ensure seamless communication across all levels of the organization by leveraging technology efficiently
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